Before sending your machine/ appliance down to our service center, please file a request on the issues that you need assistance. Our support team will review your request and keep you inform via e-mail.
In most case, the fault could be due to application issue and can be resolved without bringing down the machine/ appliance. We highly recommend you to check the user guide before filling in the request.
A typical diagnose & repair service may takes 3-5 business days. The repair turnaround time might be longer if the required parts/modules are not avaliable locally at BrewRatio. In such scenario, we will keep you informed of the repair turnaround time.
* Do note that that we are not able to repair or service 110V models as all our replacement parts are rated in 220V.
For all Solis machine/ appliance warranty repair request, please contact Solis support team before submitting any request.
Solis E-Mail: [email protected]
Solis Hotline/ WhatsApp: +65 8809 5868
(Season Parking Only)
2 Pereira Road
#06-02A
Singapore 368024
(By Appointment Only)
Mon – Sat: 10am to 5pm
Sun & PH: Closed
DRIVING: Park your vehicle at Asiawide Industrial Building which is just opposite our building.
MRT: Alight at Tai Seng MRT, exit thru Exit A then walk north until you reach Pereira Road
BUS: Bus Stop B70291. Bus Service No. 22, 24, 28, 43, 58, 62, 70M, 70, 76, 80, 93, 158
BrewRatio Service Center Location
Apply Code “BREWSEP25” At LatitudePay Installment Page
Valid from 1 – 30 September 2022
*Limited to first time LatitudePay users
minimum spend of $1,000
More ways to shop BrewRatio Singapore: Visit BrewRatio’s Showroom or Whatapps us.
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All products and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Copyright 2019-2023 © BrewRatio LLP. All Rights Reserved.
All products and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Copyright 2019-2023 © BrewRatio LLP. All Rights Reserved.
