FAQ:

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How To Register My Product Warranty?

BrewRatio recommends you to register your warranty at our portal within 7 days after receiving your products.

Warranty registration is only valid for products purchased with BrewRatio only. Valid purchase includes the following:

  • Online purchase at BrewRatio’s website
  • Online purchase at BrewRatio’s Lazmall Authorized Store
  • Purchase made at our showroom
  • Direct wholesale purchase with BrewRatio

 

To register your warranty, you need to register an account with BrewRatio and log in to be able to register your warranty. Please follow below link to register your warranty after you have logged in.

https://www.thebrewratio.com/warranty-registration/

Invoice number is mandatory for all warranty registration. Please refer to below on different invoice number format purchased via different platform.

BR308XXXXXXXXXXXXXX – Lazmall Authorized Store
BR00XXXX – BrewRatio’s website
1-XXXX – Showroom Receipt (found at bottom right of the receipt)
INV00XXX – Direct Invoice

Once your warranty is registered, you will receive an e-mail notice with your warranty ID and the expiry date of your warranty.

The warranty certificate issued is based on the inputs that you have provided. The warranty will be deemed valid upon a claim only when the information provided are accurate when creating the warranty certificate. BrewRatio reserves the right to void any warranty if the information provided are not valid upon any claims.

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