FAQ:

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How do I Cancel My Order?

You can only cancel your order in your account dashboard if the status is still pending for payment. Upon payment completion, BrewRatio will process your order and cancellation is no longer possible.

You may, however, send in an e-mail request to [email protected] to request for cancellation. Orders can only be cancelled prior to being processed for shipment and will be subject to a 3% cancellation fee. Order that had already been shipped will not be eligible for cancellation and refund.

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