FAQ:

How can we book an appointment at your website?

To book an appointment with us, please click on the following link:
https://www.thebrewratio.com/appointment_booking/

To initiate the booking process, select the purpose of your visit. The booking system will then load all available dates and time slots for you to choose from.

Once the booking calendar is fully loaded, select your desired visit date and preferred time slot. Please note that there is a time limit of 15 minutes to complete your booking. After this time limit, the page will refresh with updated date and time slot availability.

After selecting your date and time, proceed to fill in the remaining details, including the number of people attending. You will receive an automated email confirming your booking. Our team will review your booking, and you will receive another email to confirm the success of your reservation.

Please be aware that each time slot is 50 minutes in duration. It is essential to arrive on time, as the visit session will end at the specified time to accommodate the next visitor.

For instance, if you have booked the 11:00 AM to 11:50 AM session, please arrive promptly at 11:00 AM. Your session will conclude no later than 11:50 AM.

If you are visiting us for warranty claims, repairs, services, or modifications of your machine, please submit a job request before making a reservation with us.

Your feedback

Was this article helpful?

WhatsApp Chat

Before reaching out to BrewRatio support via WhatsApp, please be sure to check out our FAQ section for frequently asked questions.

BrewRatio support hours

Singapore time (UTC +8)
Mon – Sat: 10am to 5pm 
Sun & PH: Offline


Online

Subscribe to BrewRatio Newsletter

* By subscribing, you agree to our Privacy Policy.
** 3% off your next order is only applicable to new subscription

Change profile picture

Preview

*File format supported: .png .jpg .jpeg