FAQ:

BrewRatio-Icon.png

Does BrewRatio provide repair or replacement for warranty claim?

If a defect is identified within 7 days from the date of purchase and after verification that it is not due to user mishandling, BrewRatio will provide a 1 to 1 machine main unit replacement excluding box and accessories.

If the warranty is more than 7 days from the date of purchase, BrewRatio will provide repair service instead. If there is a requirement, BrewRatio will also replace certain faulty modules identified on the unit.

Was this article helpful?